Frequently Asked Questions

What is Ten Grand Hair Growth Serum?
Ten Grand is an all-natural hair growth serum created by Patricia Lewis, inspired by the legacy of her ten grandchildren. It’s designed to stimulate follicles, restore thinning areas, and strengthen roots for healthier, fuller hair.

Who can use Ten Grand?
Ten Grand is for anyone who desires hair growth — men and women of all ages and hair types. It’s especially helpful for:

  • Beards – fills in patches for a fuller, thicker look

  • Alopecia – supports regrowth in thinning or bare areas

  • Chemo Regrowth – helps restore hair gently after treatment

  • Thinning Hair & Edges – strengthens roots and restores thickness

What ingredients are in Ten Grand?
Each jar is carefully crafted with natural oils and herbs, including:

  • Rosemary – stimulates circulation to hair follicles

  • Thyme – strengthens roots and promotes thickness

  • Olive Oil – deeply nourishes and reduces breakage

  • Lavender – calms the scalp and supports new growth

How long until I see results?
Results vary depending on your hair’s natural growth cycle. Many customers report seeing noticeable improvements in 4–6 weeks with consistent use.

Is Ten Grand safe for sensitive scalps?
Yes — the serum is made with natural ingredients and is gentle on most scalps. If you have allergies to essential oils, we recommend doing a patch test first.

Can I use Ten Grand with other hair products?
Yes. Ten Grand can be applied alongside your normal hair routine. For best absorption, massage it directly onto clean scalp or beard areas.

Does it work on chemically or color-treated hair?
Absolutely. Ten Grand helps restore strength and moisture, which is especially beneficial for chemically processed or color-treated hair.

How long does one jar last?

  • 1.76 oz – 30-day supply

  • 2 oz – 60-day supply

  • 4 oz – 90-day supply

How do I use your hair serum?
Apply a dime-sized amount twice a week. Massage into thinning areas, scalp, or beard. Leave it in as a serum — no need to rinse out.

Is your product suitable for all hair types?
Yes, our hair serum is formulated to work with all hair types and textures.

Shipping & Delivery

How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while expedited shipping takes 1-2 business days.

Do you offer free shipping?
Not at this time.

Returns & Exchanges

What is your return policy?
We accept returns within 7 days of purchase. Items must be unused and in original packaging.

How do I start a return?
Contact our customer service team at 10grandserum@gmail.com or use our returns portal to initiate a return.

Contact & Support

How can I contact customer service?
You can reach us via email at 10grandserum@gmail.com or through our contact form. We respond within 24 hours.